Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
As an API Enablement Specialist with EFX you will be a part of a well-respected team of experts who are responsible for the pre-production support of customers and partners consuming our APIs. Our purpose is to make the API Integration process as smooth as possible for all Equifax customers. If this is you, come join our team.
What you will do
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Support various customers and connector partners in API portal products
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Work with team members to troubleshoot API integration issues before and after launch
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Provide feedback to product managers to further enrich the efficacy of Equifax API Products & Services
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Support multiple integration projects at a time
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Communicate on a daily basis with customers as well as with internal stakeholders
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Be responsible for managing ongoing project tracking information
What experience you need
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A Bachelor’s degree or equivalent combination of education and experience
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1-3 years of experience in IT customer support as a QA, Software Developer, Business Analyst or similar skillset
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Experience with RESTful APIs, JSON, Oauth2, Postman/Bruno, and related tools/technologies
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Teamwork. Be able to work with a remote team alongside product managers, marketing, and developers.
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Communication. Effectively communicate via email and directly with both internal and external customers.
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Attention-to-Detail. Ability to review customer problems, against original designs and identify and document discrepancies.
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Multi-tasking. Ability to manage multiple work-streams and simultaneous projects in support of a growing API portfolio.
What could set you apart
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You have experience in internal technology integration support
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You have experience with technical aspects of customer onboarding
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You like working with customers who are using a variety of systems and tech stacks
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You have consumer or commercial credit risk domain experience
We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Who is Equifax?
At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.
We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.
Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
