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Integration Support Analyst

  • Louisville
  • United States of America
  • Customer Service
  • Full time
  • J00166559
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Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

We are looking for a talented Integration Support Analyst to deploy code changes requested by Systems Integration Analysts. Customer support for all Insights products at a Tier 2 level. Perform audits and tests of code changes in accordance with test plans and procedures. Identify actual or potential problems in test plans or products and work on resolving them. Research data anomalies and distinguish between data source issues and/or interface
issues.

What you’ll do

  • Data Research

  • Application Troubleshooting

  • Database Queries

  • Customer Communication (Written & Verbal)


What experience you need 

  • 2-5 Years of Customer Service Experience

  • Basic PC navigation and troubleshooting

  • 2-5 Years of Data Quality/Research


What could set you apart

  • Strong critical thinking and logical troubleshooting skills

  • Excellent written/verbal communication

  • Strong SQL/Database Research experience

  • API Troubleshooting experience

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Who is Equifax? 

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​ 

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. 

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Working at Equifax

We believe in a growth mindset. At Equifax, this includes providing our employees opportunities to perform at their best and learn new skills along the way to inspire and build fulfilling careers. Watch our video to learn more about how you can power your possible! 

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