Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
The Sales Engineer, Talent Solutions is responsible for providing pre- and post-sales support to customers utilizing or considering any product within the portfolio of solutions offered by Talent Solutions . Reporting into the AVP of Strategic Accounts, the Talent Solutions Pre-Sales Engineer is a deep subject matter expert in Talent Solutions, with considerable product and market knowledge covering background screening. The Talent Solutions Engineer collaborates closely with Account Management, New Logo Sales, Product, Marketing, Operations, Customer Success, and Solution Consulting teams to ensure the Talent Solutions value message is effectively communicated in all sales contexts. The Sales Engineer combines a mix of business acumen and technical knowledge to consult clients on Talent Solutions service setup, optimization, and value recognition. The Sales Engineer is added to the Opportunity Team for cross-sell/upsell and new business pursuits, assisting with completion of business analyses, proposals, RFP responses, and Talent Solutions value metric reviews.
The Sales Engineer will work a hybrid schedule, with Tuesday, Wednesday and Thursday in the office, from our Clayton, MO location.
What You'll Do:
-
Demos: Conducts demos of Talent products for new and existing customers.
-
Pre Sales Demos: Deliver user experience, work flows, file output examples, etc in a demo format. Focus on new products to enhance the sales cycle. Examples: Flex, TR Ed.
-
Post- sales Demos: In partnership with the Product Trainer- support and deliver Interactive demos for Talent Solution customers.
-
Product Knowledge: Provides direction and recommendations for how to use the products- use cases, workflows, etc.
-
Product Usage Support: Functions as liaison during customer integrations (product, technology and integration teams)
-
Provides customer support within the integration development
-
Participates in discussions between technology and business owners with the customers.
-
Provides feedback on customer facing integration documentation.
-
-
-
Product Marketing Support: Partners with marketing team to access the most current product materials
-
Transaction Reporting Needs: Partners with D&A and business visualization to ensure reporting aligns with customer’s expected volume
-
Monitor transactions following go-live
-
Support customer questions related to expected transactions and reporting outputs.
-
Support sales campaigns as it relates to New Product Initiatives
-
Work with the product, marketing and sales teams on driving campaigns with the direct sales team
-
Serve as the subject matter expert on the solutions during customer and sales team interactions
What Experience You Need:
-
Bachelor's Degree in related field, or equivalent work experience
-
5+ years experience in sales support, or technical environment
-
Extensive experience with Software as a Service (SaaS) platforms, encompassing aspects such as implementation, configuration, integration, and user training.
What Could Set You Apart:
-
Working knowledge of Equifax Operations and Customer Support teams and processes
-
Proficiency with Google Workspace suite and other common desktop applications
-
Knowledge of common HCM and Payroll providers and platforms is a plus
-
Ability to digest and interpret information quickly; strong technical acumen
-
Proven ability to influence others in a matrixed organization
-
Able to craft and share compelling customer and competitive storylines
-
Demonstrate strong client-facing skills (internal and external customers)
-
Superb attention to detail is required
-
Adapt to changes quickly
-
Ability to work with little or no supervision
#LI-HYBRID
#LI-TE1
We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Who is Equifax?
At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.
We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.
Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
