Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
Synopsis of the role :
Collection Specialist is responsible for managing the collection of
outstanding debts from clients and customers. They are involved by businesses to inform
customers of their overdue bills and attempt to collect payment to mitigate company
losses and exerpertise in making collection related MIS .
What you’ll do
Implementing collection policies and procedures to ensure timely collections.
• Regular follow ups with the customers over email, phone calls & through
outstanding letters
• Obtaining payment details such as UTR and invoice wise breakup from customer
and share it with cash apps team for AR knockoff
• Create AR dashboards on outstanding receivables/ Ageing buckets/ identify key
defaulters with reasons
• Liaise with sales team/ MIS team/ AR team for any corrections and ensure that
any customer dispute is routed and addressed by concerned team
• Have weekly calls with all regional sales heads on key outstanding from their
client and seek their support to push for collections
• Define monthly collections target and prepare weekly DCR summary and publish
to the management team
• Compute provision for doubtful debts on a monthly basis on AR outstanding
based on company’s policy
• Negotiating with customers in cases when non-payment occurs.
• Preparing monthly feedback reports on payment collections.
• Remaining informed of any legislative procedural training regarding debt
collection.
• Training and mentoring of staff members in the collections department.
What experience you need
⦁ 7-12 years of relevant experience
⦁ problem-solving capabilities.
⦁ Strong interpersonal and communication skills to interact with employees, superiors and customers.
⦁ Strong analytical /Collection MIS and time management skills.
⦁ Well planned, organized with keen attention to detail.
⦁ Advanced computer skills (MS Office) with prior experience working with accounting software is a must.
⦁ Expertise needed in Oracle / Tableau / SAP /Advance Excel
What could set you apart
⦁ Communicate well with multiple departments in solving cross departmental issue
⦁ Strong knowledge on accounting standards
⦁ A Master’s degree or a bachelor's degree in commerce or other related field
⦁ related to accounting
⦁ Expertise in Advance excel
We offer a hybrid work setting, comprehensive compensation and healthcare packages, attractive paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Who is Equifax?
At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.
We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.
Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
