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Trilingual Customer Support Representative (French)

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Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

Responsibilities:

  • Provide exceptional customer service, responding to inquiries and resolving issues effectively and efficiently.

  • Utilize various tools and management software to record and track customer interactions.

  • Develop and execute sales strategies, identifying opportunities and offering products and services that meet customer needs.

  • Learn and adapt quickly to new products, services, and work systems.

  • Collaborate with other teams to ensure a seamless and consistent customer experience.

  • Stay updated on industry trends and company products.

  • Meet and exceed assigned sales goals and objectives.

Non negotiable skills:

  • HighSchool Diploma ( Bachillerato )

  • B2+ level English.

  • B2+ level in French

Nice to have: 

  • Experience in customer service, with a strong focus on customer satisfaction.

  • Proficiency in computer use and familiarity with various software (CRM, management tools, etc.).

  • Sales skills, with the ability to identify opportunities and close deals.

  • Willingness to learn and adapt to new products and work environments.

  • Excellent verbal and written communication skills.

  • Ability to work in a team and manage multiple tasks simultaneously.

What We Offer:

  • Continuous training and professional development opportunities.

  • A dynamic and collaborative work environment.

  • Competitive compensation package with performance-based incentives.

  • Growth Opportunities 

We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Who is Equifax? 

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​ 

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. 

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Working at Equifax

We believe in a growth mindset. At Equifax, this includes providing our employees opportunities to perform at their best and learn new skills along the way to inspire and build fulfilling careers. Watch our video to learn more about how you can power your possible! 

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