Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
As a Junior Credit Investigator at Equifax, you will be responsible for resolving customer requests and being the key point of contact between the client and consumer. The Credit Investigator position is responsible for acting as a liaison between the client, consumer, and Equifax by resolving customers’ requests. Individual contributors with complete investigations and issue updated or corrected reports to clients. To do this, you will use various methods of investigation including telephone interviews, email contacts, web-based research, faxing contacts, and researching data repositories such as FACT and eOSCAR.
What you'll do:
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You will Perform credit-based research tasks ranging from the navigation of automated systems, conducting online research, and performing conference calls between consumers and creditors
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You will utilize experience and expertise to provide insights to operations leadership
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Operate a diverse range of tasks, moving between processes with the mentorship of management
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You will perform clerical, phone, operational or manual work
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You will validate/complete and document requested data through phone, fax or email contact
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Perform document review and audit
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Identify and troubleshoot issues within own scope of work
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Accept stretch assignments provided by management
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In office Monday - Friday 9:30a to 6pm or from 10:30a - 7p
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The hourly rate is $17.79
What experience you need:
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High school diploma, or equivalent
What could set you apart:
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Call center experience preferred
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Computer skills
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Ability to multitask and work independently
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Credit Experience/knowledge preferred
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Able to problem solve
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Able to communicate effectively
We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Who is Equifax?
At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.
We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.
Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
