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Unemployment Hearing Scheduler

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Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

The Hearing Coordinator - Junior has responsibility for contacting and scheduling hearing representatives. Once scheduled, the Hearing Coordinator must relay pertinent information to internal office personnel within very strict timeframes.

What you will do

  • Contact hearing representatives via phone to discuss hearing schedules, hearing representative availability and hearing representative fees

  • Use a basic database to input and extract information using a set of program commands

  • Access alphabetized information from various representative directories

  • Maintain detailed logs of phone contacts and phone conversations via input on a PC

  • Verify all work processed to ensure timely handling and that the work is complete and accurate

  • Act in a courteous and professional manner in performing job functions

  • Attend work on a regular basis

  • Accomplish clerical procedures necessary to accomplish the essential functions of the position

  • Ability to process billing in a timely manner for accounting


What experience you need

  • Associates degree (A.A.) or equivalent from two-year college or technical school; or two years related experience and/or training; or equivalent combination of education and experience.

  • Previous office experience with an emphasis on customer service

  • Experience in dealing with dated materials and/or strict adherence to time limits

  • Microsoft Excel (Spreadsheet software) and Microsoft Word (Word Processing software) or Google Suite applications

  • Basic understanding of PC functions


What could set you apart

  • Preferred experience in scheduling/organizing tasks

  • Ability to listen, comprehend and actively participate in telephone conversations

  • Attention to detail and good organization skills.

  • Clear, pleasant speaking voice

  • Ability to read, learn and retain state regulations, PC functions and department procedures

  • Ability to use the keyboard to input, access, view and interpret data on a PC

  • Ability to evaluate the information to make independent decisions

  • Excellent written communication skills

  • Organization of work duties and performing job functions independently

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Who is Equifax? 

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​ 

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. 

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Working at Equifax

We believe in a growth mindset. At Equifax, this includes providing our employees opportunities to perform at their best and learn new skills along the way to inspire and build fulfilling careers. Watch our video to learn more about how you can power your possible! 

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