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Customer Service Associate

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Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

Equifax is looking for a Customer Service Associate to join our growing team! This individual will complete information verification via phone or online sources using a standard verification process. The individual should possess excellent customer service skills, basic computer navigation and typing skills, and strong collaborative skills to function in a team environment.

This role pays $17.20/hr. + incentive opportunity. This is an onsite position located in West Des Moines, IA.

What you’ll do

  • Complete information verification via phone or online sources using a standard verification process

  • Validate, complete, and document requested data through phone, fax, or email

  • Analyze and research more in-depth data as requested, utilizing appropriate resources


What experience you need

  • At least 1 year of customer service experience

  • At least 1 year of experience with basic computer navigation skills, including accurate typing, and familiarity with Google Suite applications


What could set you apart

  • Experience in a high-volume contact center, call center, of data fulfillment environment

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Who is Equifax? 

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​ 

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. 

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Working at Equifax

We believe in a growth mindset. At Equifax, this includes providing our employees opportunities to perform at their best and learn new skills along the way to inspire and build fulfilling careers. Watch our video to learn more about how you can power your possible! 

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