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DVP - Data Operations

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Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

Synopsis of the role  

Provide leadership to Operation Managers: - Define and execute short- and long-term strategies and plans in line with company’s objectives. Set in place goals to improve service and time to file. Identify opportunities for improvement for better efficiency and quality. Develop interdepartmental relationships and communication with all areas of the business and with members.

Build an empowered, self-directed, high performance management team: - Align needs and priorities and plans with corporate direction. Establish procedures and controls for efficient performance and ensure methods are reviewed and updated on a continuous basis. Identify staffing requirements. Manage by objectives and changing priorities.  Manage overall corporate standards and establish productivity and quality control standards.


What you’ll do

  • The role holder is responsible for the leadership and execution of data operations for the microfinance, retail lending and commercial lending and all other data sources that ECIS will acquire in order to meet business goals and maximize operational efficiencies.

  • Accountable to incorporate new data sources into core data assets and manage data vendor relationships with respect to on boarding, data quality and contracted usage.

  • Support data quality and accuracy through alignment or establishment of international best practices and standards.

  • Execute world class data boarding, processing (including quality/cleansing, standardization, update and reciprocity) and loading of data to data store(s) with minimal rejection rates and with established service level agreements (SLA) for time to file.

  • Recommend improved, measurable and sustainable data execution solutions as well as identify further opportunities for improvement.

  • Assist business owners and process owners with identifying, scoping, and financially justifying data initiatives that align with the business strategic plan.

  • Evaluation of all data proposed projects and their deliverables regarding suggested impact, optimization of their corresponding data processing execution.

  • Partner with Products and Technology to improve Hit Rate performance

  • Data tracking: responsible to produce and distribute executive reports to help data management decisions (records by type, data reporting members, delayed data submissions, data load queues etc)

  • Follows up with customer and key stakeholders during and after the delivery of services to ensure their needs have been met


What experience you need

  • 14-16 years of experience

  • Retail lending organizations are a must

  • Demonstrable results in process improvement and programme management

  • Proven successful business intelligence/retail banking credit risk or collections operations teams

  • Worked with data preferably with credit bureau data within the lending institution

  • Worked closely with technology

  • Successful implementation of strategies and supporting operational plans with senior leadership


What could set you apart

  • Products- Detailed knowledge of ECIS’s products and services; Understanding of lending products and data capture realities within the Indian Banking and MFI environment

  • Processes - Knowledge of credit risk/operational processes within a lending institution is a definite plus

  • Legislation - Understanding of the CICRA (2005). Not essential but needs to be learnt on the job

  • Technology - Appreciation and working with technology is a key requirement. Knowledge of database specific technology like SQL, RDBMS is a plus.

We offer a hybrid work setting, comprehensive compensation and healthcare packages, attractive paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Who is Equifax? 

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​ 

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. 

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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