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Data Quality Control COE Lead - USIS

  • Atlanta
  • Project & Program Management
  • Full time
  • J00152764
A7405979 2

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

This role is responsible for the design, creation and ongoing management of a risk management framework for monitoring controls and metrics to measure process effectiveness toward the end goal of driving data quality focused delivery of complex and high volume transaction management within the Data Contributor Services organization. The Data Contributor Services organization is a team of Operations Consultants responsible for the intake and quality of all data within the USIS business unit of Equifax while serving as the relationship manager and SME for data furnishers across various data domains.  As a Quality Analysts in this organization the ideal candidate should be willing to build and manage quality and accuracy processes and KPI’s, oversee quality of ingestion of billions of rows of data each month and serve as the primary point of contact for certifications and validations around data changes. This candidate should be able to analyze large datasets, demonstrate technology savvy, and be knowledgeable of the FCRA regulations and Metro 2 reporting guidelines. The ideal candidate would lead large collaboration events across internal teams (Data and Analytics, IT, Security, Legal, Compliance, Reporting, etc), and author/ maintain associated control frameworks as the subject matter expert (SME). If you thrive in a challenging fast-paced environment and are looking for an opportunity to develop professionally and technically this is the right opportunity for you. 

What you’ll do

  • Provide leadership, direction and oversight related to the design and operation of operational controls monitoring, escalation and tracking

  • Identify and address process breakdowns and system defects. Produce recommendations and associated business cases for end-to-end optimization of process/technology and coordinate resolution activities

  • Drive the documentation of processes, controls, and technical requirements in order to design monitoring plans

  • Partner with D&A, product and technology to define, implement and monitor data quality metrics

  • Be the expert and point person responsible for ensuring data quality and accuracy is being monitored and maintained across consumer reporting

  • Conduct ongoing evaluation of risk and compliance indicator performance to ensure the effectiveness of controls, identify faults, and deviations from thresholds; as well as to drive root cause analysis

  • Identify inefficiencies with the objective to eliminate, automate and streamline processes

  • Be a part of special projects involving data remediation, correction, validation and updates

  • Own certification of all changes associated around data and furnisher reporting

What experience you'll need

  • Must have a Bachelor’s degree (Technology and/or Data Analytics field preferred)

  • Minimum 5-7 years of related Data Quality and/or Data Analysis experience.

  • 4+ years of Project management experience

  • 4+ years of looker of Tableau application experience needed

  • Demonstrated proficiency with Microsoft Office suite/Google Suite

  • Ability to deal with ambiguity and competing objectives in a fast paced environment

  • Minimum 5 years experience in financial services related Operations process design and re-engineering

  • Minimum 3 years of professional experience in a process improvement role using Lean/Six Sigma (preferred); innovative, creative, and flexible

  • Strong project management and experience managing remote teams
  • Advanced technical skills with data analysis, reporting and dashboard tools such as Looker, Tableau and Power BI 

  • Strong operational risk management with understanding of control definition and RCSA

  • Strong understanding of FCRA and CFPB requirements related to credit reporting

What could set you apart

  • Demonstrated success leading transformational initiatives, driving transactional excellence, efficiency and reducing costs

  • Ability to balance day-to-day operations with a strategic focus on long-term opportunities and risks

  • Ability to self-start, work independently, and demonstrate an owner’s attitude towards our most important and complex challenges

  • Thorough understanding of the enterprise applications and the ones the team utilizes

  • Excellent coaching skills - proven ability to coach for performance

  • Strategic thinking skills - can switch from tactical to strategic leadership

  • Passion and desire to develop team members to help them grow and inspire them to realize their potential and be at their best

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Who is Equifax? 

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​ 

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. 

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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