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Sales Support Consultant- StratFi


Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

Equifax is looking for a Sales Support Consultant to join our Strategic Finance team. The Sales Support Consultant is a problem solver providing support to the internal sales team (Account Executive(s) and Customer Success Manager(s)) and their client(s). Strategic support responsibilities for this role include pre-sales through post-sales deployment, sales information management, contracting, account set-up, onboarding, billing, and reporting. This position follows a hybrid work environment and requires in-office presence.

What you’ll do

  • Support strategically important clients and sales teams

  • Maximize sales team's selling time by taking on back-office tasks

  • Coordinate internal resources to streamline contract-to-boarding processes

  • Support issue resolution around billing and general customer service escalations

  • Conduct research to assist sales representatives with maintaining and expanding strategic client base and revenue

  • Maintain tools to support the sales teams 

  • Generate client reporting and client dashboards

  • Support efforts to address past due invoices, re-credentialing issues, AskLegal and AskSecurity requests and other related efforts

  • Coordinate with Customer Success Managers to support customer training 

What experience you’ll need  

  • Bachelor’s Degree or equivalent experience

  • Minimum of 4 years experience in a sales support, customer service or similar role

  • Minimum of 2 years experience working within the credit, information services, financial services, or related industries

What could set you apart

  • Masters or other advanced degree

  • G Suite, Salesforce and/or Gainsight working knowledge

  • Proven ability to drive execution with a sense of urgency, resourcefulness, agility and grit in order to exceed customer expectations

  • Demonstrated strength in both collaborative and independent working environments 


We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Who is Equifax? 

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​ 

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. 

Working at Equifax

We believe in a growth mindset. At Equifax, this includes providing our employees opportunities to perform at their best and learn new skills along the way to inspire and build fulfilling careers. Watch our video to learn more about how you can power your possible! 

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