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Product Manager


Equifax is where you can Power Your Possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

Do you have experience working with generic solutions for global digital features? Channel Services Digital Delivery team is seeking a Product Manager to drive feature sets for EFX customers and improve user experiences across the entire organization.

What you’ll do

  • Develop and drive standard processes and procedures for the platform to ensure efficiency, consistency and clarity across the team including reference material or diagrams.

  • Identify customer needs and product factory opportunities by analyzing market and industry research, discussing with stakeholders, and reviewing intake mechanisms for internal requests.

  • Monitor product adoption and use, and collect customer feedback.

  • Work with cross functional teams & stakeholders to ensure we meet customer requirements and expectations.

  • Apply a new perspective on existing solutions to solve complex problems, analyzing multiple sources of information.

  • Make decisions within guidelines and policies that impact a range of customer, operational, process, or project activities.

  • Leverage technical knowledge of products to ensure customer needs are met across the product lifecycle including:

    • Development

    • Delivery channels

    • Customer implementations

    • Customer support

    • Product enhancements

What experience you need

  • Minimum of 5 years of product operations and/or product management experience. 

  • Minimum of 5 years in an agile environment with demonstrated success completing multiple cross functional, cross-business, and cross cultural projects with direct or indirect resources in technology.

  • Minimum of 5 years of identifying problems, developing plans and implementing sustainable improvement in programs, and effective organizational change management.

  • Minimum of one year of experience working on a Java/Microservice product platform.

  • Exposure to at least one of the public cloud platforms - Google Cloud Platform (GCP) is preferred. 

What could set you apart

  • Experience with tools including Aha!, Jira, or Google Data Studio.

  • SAFe POPM certification. 

  • Excellent written and verbal communication skills, experience communicating with all levels. of an organization across various stakeholder groups internally and externally.

  • Experience in a technical sales role or environment.

  • Strong executive presence and ability to influence senior leaders and teams without having a formal reporting relationship.

  • Attention to detail including precise and effective interpersonal communications, active listening, and proven ability to manage a variety of priorities simultaneously.

  • Comfortable presenting to an executive audience and commanding large, diverse cross-functional teams in a composed, poised and professional manner.

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



Who is Equifax? 

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​ 

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. 

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