Skip to main content

Professional Services Consultant

  • Alpharetta
  • Operations
  • Full time
  • J00147533
Stock Photo

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.


 

The Professional Solutions Consultant (PSC) will be accountable for all project related activities associated with the support and delivery of a client solution for the Strategic Financial Institutions team The position is responsible for complex and custom customer projects in the areas of products, services, data, systems, tools, processes and procedures. The three primary functions of the role are to ensure the operational objectives of quality, time service and customer satisfaction are met.  The successful PSC candidate will have a solid work history preferably in the credit industry and client facing roles. The PSC will represent the Operations department in a leadership role while fitting into the project team environment, and will be responsible for client management, project scheduling, quality assurance, project delivery and post-delivery support.

What you’ll do

  • Provide planning, functional design, deployment, and account management activities for enterprise product offerings and integrated solutions.

  • Consult with internal teams and clients to facilitate effective process design and confirmation of client expectations.

  • Address client questions, resolve problems, and provide general issue management.

  • Apply project management methodologies to ensure that project progress and delivery align with commitments.

  • Facilitate customer audits and collaborate with sales executives to drive growth based on strategic plans.

  • You would be the main point of contact between our client, sales and our fulfillment teams.

  • Manage and prioritize client needs and delivery


 

What experience you need 

  •  5+ years of experience in Project Management or related

  • Proven client facing experience

  • Excellent communication skills, with an ability to translate requirements into technical specifications.

  • High proficiency with day to day planning and prioritization

  • Strong working knowledge of relevant Microsoft applications

What could set you apart

  • Credit industry knowledge, former bureau experience.

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Who is Equifax? 

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​ 

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. 

Laptopv2

Join our talent community

Learn about upcoming career opportunities and events at Equifax

Sign Up