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Client Services Representative

Customer Service Rich Text

Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

As a Client Service Team Member , you will be responsible for providing all kinds of helpdesk support and will work alongside a team of technical minds and computer savvy individuals. 

However, learning the platform takes time, which is why our team has plenty of templates, guides, and documents to ensure we get the job done right, every time. You will be working with a team that is dedicated to providing the best possible service to our clients.

This role is ideal for someone who is naturally process-driven, happy to learn new skills and is comfortable working with technology. If you're ready for a challenge and want to be part of a team that's always pushing forward,

we welcome you to apply now and let's take on our creditworks together!

What you’ll do

  • Provide help desk support - equivalent to level 1 

  • Learn and master the ServiceNow platform

  • Utilise templates, guides, and documents to ensure tasks are completed accurately and efficiently

  • Provide support during onboarding and setting up new platforms

What experience you need  

  • 2+ years business experience or service/operational processing 

  • Strong computer skills

  • Basic software knowledge

What could set you apart

  • Experience using Google Suite and or knowledge of trade credit (not essential)

  • Any completed Internships, volunteer work or personal projects

  • Highlighting any entrepreneurial or research projects

We believe that when we’re at our best, we can do our best. Equifax offers policies and programs that support our employees’ financial and personal wellbeing with additional leave days, hybrid working environment, employee assistance program and organisational growth potential through our online learning platform with guided career tracks.

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin or disability.

Who is Equifax

As a global data, analytics, and technology company, we play an essential role in the economy by helping consumers, companies and government agencies make critical decisions with greater confidence. Our unique blend of differentiated data, analytics, and technology lets us create the insights that power decisions to move people forward.

Equifax serves businesses from uncovering more profitable prospects, identifying who to trust and do business with, detecting fraud, verifying employment eligibility, to delivering powerful workforce management tools. For consumers we are behind the scenes to help provide a seamless and positive experience during life’s big moments — like applying for a job, purchasing a property, or buying a car.

With the global power of over 13,000 dedicated, smart, and passionate team members, we help people live their financial best. 

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

Who is Equifax? 

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​ 

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. 


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