Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
At Equifax we truly believe that “Our people are our greatest strength" and competitive advantage and customer excellence is an amplified reflection of Employee Excellence. Our culture and processes are consciously designed and refined on 3 values - Right-skilling, Being Trusted, and Empowerment.
At Equifax, we are looking for bright young people to join us in our Data to Decisions journey.
What you’ll do
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Provide Desktop, Server, Network Support.
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Regional compliance management
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Oversee asset & Vulnerability Management
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Configure & troubleshoot of End point devices
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Mange the regional India DC, DR and Infra activities
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Oversee vendor management and procurement of IT assets
What experience you need
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8+ Years IT Experience on Desktop, Server, Network Support.
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Working knowledge on Virtual infrastructure is expected
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Experience in troubleshooting Microsoft Windows Environment, Windows Server deployment , Windows Server
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Knowledge of Windows Event Log Analysis & Remediation
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Experience in Anti-Virus and Anti-Spyware software deployment & troubleshooting
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Experience on configuration & troubleshooting of Windows Servers, Active Directory, Exchange, DNS, DHCP, File/Print Server, Group Policies on Windows servers
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Datacenter production environment experience will be an advantage handling daily requests/incidents from ECISPL/ESS Users received through Phone, Email & Chat.
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Log requests/incidents in the Excel tracker daily.
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Calls related to Desktop, Laptop, Access requests, Telephone/Blackberry Issues, Server management requests, remote connectivity Etc.
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Experience on backup software tools deployment & troubleshooting
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Working knowledge on network devices such as routers, firewalls & switches
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Provide remote Support to travelling Users.
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Desktop/Laptop installations as per requirement.
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Provide support to customers deploying Parser Lite application and SFTP related issues on requests from Business and Support team.
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Interact with ESS helpdesk team for support required on Datacenter servers used by ECISPL Users Eg. SFTP Server Etc.
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Daily Checklist to cover Network/Server monitoring.
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Procurement readiness and follow-up for IT-Assets with vendors.
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Temperature check in ECISPL Closet manning the Servers.
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WebEx and Real-presence Video Conference Setup as per requests.
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Tape movement to and from BKC Datacenter on a Weekly Basis. Also visits during restoration / Support requests from Global Platform Support team.
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Basic Knowledge on ISO 27001 (ISMS).
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Visit to Customer sites for Parser deployment in case of requirement.
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Basic knowledge on SQL Management Studio ·
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Certification like CCNA/MCSE but not mandate as long as resource has skills for the role.
What could set you apart
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Energetic & international work environment
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Young, enthusiastic and highly collaborative teammates. Learn from and work with some of brightest minds in the Analytics & Bureau businesses
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Fabulous opportunity to work with some of our largest blue-chip customers
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Chance to use cutting-edge technology
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Offices located in the center of Bangalore & Mumbai
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Opportunity to make an impact in the fastest growing Data & Tech bureau
We offer comprehensive compensation and healthcare packages, attractive paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Who is Equifax?
At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.
We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.
