Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
The Account Manager for Affordable Care Act (ACA) Accounts is responsible for becoming a subject matter expert on our ACA products, supporting our existing accounts and working with our clients and key internal stakeholders to manage and grow revenue.
What you will do
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Focus, organize and lead internal partners to meet and exceed ACA revenue retention goals.
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Direct client relationship/status escalations from the Account Executives.
Manage the ACA Accounts Top 20 At-Risk List - work with the ACA AVPs to review list and create retention strategy for the Top 20 at-risk clients. Also responsible for reporting on Revenue Retention with a regular cadence with clarity and certainty - to ACA leadership and others across the business. -
Combine and manage ACA book of business. This includes the creation and management of the ACA client list, ensuring a process for keeping the BoB current, and reviewing the BoB with the AVP and directors as needed to ensure the proper client support team (AE, CSM, CRM) is in place to ensure Client Service success.
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Work closely with various business partners to provide standard methodologies, insight, and direction to the ACA Account Executive team.
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You will drive ACA client retention through extraordinary client
service and support, while ensuring clients gain and recognize full value of solutions -
Serve as a trusted partner and advisor as well as maintaining productive and professional relationships with internal partners.
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Identify, mobilize, and deliver into the client relationship the right people, solutions, resources, and ideas from across the organization
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Meet assigned measurements of success for various growth and strategic objectives within the ACA organization.
What experience you need
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5+ years proven account management experience.
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3 + years experience with employee benefits, payroll, insurance, or similar industry.
What could set you apart
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Self-motivated with strong organizational and prioritization skills with close attention to detail.
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Excellent verbal and written communication skills.
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Possession of strong business acumen and the ability to learn quickly.
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Ability to effectively work with and influence all levels in an organization
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Ability to strategically prioritize multiple projects
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Demonstrated success in retaining clients and growing current clients.
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Experience developing long-term customer or partner relationships.
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Proven successful track record in meeting and/or exceeding sales goals and client retention goals through delivery of services/products that contribute to profit.
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Proven ability as a highly motivated team player with expertise working in a fast paced, cross-functional manner.
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Track record of delivering results under difficult circumstances.
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Experience using and updating CRM systems
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks. Equifax is required by law to include a good-faith salary range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets; experience and training; and other business and organizational needs. At Equifax, it is not typical for an individual to be hired at or near the top of the range for their role. A reasonable estimate of the current range is $80,600.00 to $120,800.00. This position is also eligible for our incentive compensation program.
Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Who is Equifax?
At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.
We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.
