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Vice President, Human Resources Business Partner - Operations

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Equifax Workforce Solutions (EWS), headquartered in St. Louis, MO is Equifax's fastest growing and most profitable business unit.  Learn more about EWS and our workforce solutions here:  

Equifax (EFX) is where you ca n Power your Possible . If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.


As a strategic partner, the Vice President HR Business Partner - Operations will be instrumental in shaping and delivering on the growth and transformation agenda supporting the Head of Operations for Workforce Solutions.  To effectively support our business, they will maintain an effective level of business literacy about the organization’s financial position, strategic plans, culture and competition. This critical voice sits on the Leadership Team, reports into the Head of Human Resources, will work closely with members of the Business Unit and Centers of Excellence leadership teams and is located at Rider Trail in St. Louis, MO with travel up to 25%.

What you’ll do:

  • Serve as a right hand, trusted coach and confidant to Senior Leadership team members as a builder/driver of core talent processes across the business. They will be a change agent and strategic business partner to the functional leadership team.

  • Develop talent and workforce planning, capability strategies and drive a talent, culture and engagement agenda in support of the business objectives. Identify appropriate KPIs measuring progression of talent strategies against business and financial objectives.

  • Collaborating with functional leadership, Global Human Resources Leadership and Centers of Excellence to devise and implement the Company’s talent and people strategies, policies, and programs in order to deliver on business commitments while continuing to enhance organizational processes, systems, and capability for the ongoing growth and transformation of the company.

  • Active thought leadership for both the functional and HR Leadership Teams, the VP Human Resources will educate, advise, and influence senior leadership on organizational design and development, retention, performance criteria, succession planning, leadership development and inclusion and diversity.

  • Lead an HR team (4), operating as both a strategic and hands-on leader. The right candidate is a strong executor and developer of people, confident diving into a range of HR topics, including, but not limited to courageous conversations, inclusion and diversity, attraction and retention of superior talent, talent development and succession, workforce planning, org development and culture, total rewards and employee relations.

  • Partners closely with HRLT on highly visible and impactful projects, including future of work, global processes and engagement focus areas.

Experience You Need/Requirements:

  • 10+ years of related human resources experience at a complex matrix organization including 5+ years in a leadership capacity; managing a team of direct reports

  • Must have extensive corporate human resources business partner background specializing in the support of a large multi-faceted organization

  • Broad experience working with all levels of an organization including operations/contact center organizations (large hourly populations)

  • Bachelor's degree in Human Resources or equivalent experience required

  • Ability to effectively manage competing priorities and determine optimal strategy for multiple business leaders

  • Strong business acumen and presence 

  • Excellent written and verbal communication skills with the ability to communicate with team members at various levels, including business leaders

  • Demonstrated success influencing and driving a transformational talent agenda in a global matrix through:

    • Talent development and succession planning

    • Identification of talent, culture and skills to fuel a high growth, transforming global tech and D&A company

    • Thought leadership in inclusion and diversity

  • Experience advising, counseling, coaching and influencing executive leadership

  • Strategic workforce planning translated into action through change management excellence

  • High degree of knowledge and application of best practices in 

    • Employee relations - performance management, investigations, employee coaching/counseling

    • Compensation - rewards, recognition,  and market-based pay

  • Exudes a high degree of business acumen and leadership skills


What Could Set You Apart:

  • Experience working with analytics or technology organizations preferred

  • Exceptional interpersonal skills: friendly, tactful, good negotiator, ability to influence others, manage conflict and ability to exercise judgment

  • Business literacy and key HR financials

  • Experience with G-Suite a plus

We offer comprehensive compensation and healthcare packages, 401(k) matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to Power Your Possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



Who is Equifax? 

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​ 

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. 


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