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Contract to Order Specialist

  • Toronto
  • Accounting
  • Full time
  • J00143812
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Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.


As a Contact to Order Specialist you will be required to read, interpret and enter contracts into Equifax new Global Financial System. This role is essential to ensuring accurate and timely billings in order to optimize Customer Satisfaction. The Contract to Order Specialist position is responsible for
communicating and coordinating with several other key business units, such as; Billing Operations, Account Boarding, Sales Operations and Legal, in addition to working within the Contract to Order Team. Individuals must be well organized, self-motivated and able to multitask.
As part of the Contract to Order Team, you will have a direct impact on the timing of our financial results and directly contribute to the company and Net Promoter Score. The Contract to Order Team is accountable for all contract implementations through our billing system, annual price increases, product creation and testing.

What you’ll do

  •  Contract entries:  

    • Contract analysis and interpretation: ensuring contract elements are implemented in
      C2O (acct hierarchy, effective dates, prices, charges offers…)

    • Audit the various types of customer contracts entered in the new global system

  • Additional responsibilities:

    • Handle Salesforce and Finance portal queues within SLA

    • Monitor and handle suspended transactions

    • Recommend resolutions and/or process improvements based on trends

    • Works cross functionally with C20 product managers/ owners, Technology, Implementations, Sales and Billing Operations on various C20 projects including application testing, implementation, enhancements/upgrades, new functionality investigation and error resolutions

    • Special projects as assigned

What experience you need

  • 3+ years of Billing, Pricing, Accounting or relevant experience in the financial industry

  • Communication skills (presenting ideas and information concisely, clearly and persuasively, both orally and written)

  • Ability to Multitask, is results oriented, problem solving, creative, Self-motivated, team player, good sense of time management

  • Proficient in Excel

  • Bachelor's degree

We offer comprehensive compensation and healthcare packages, paid time off, and organizational growth potential through our online learning platform with guided career tracks.


Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Who is Equifax? 

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​ 

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. 

Working at Equifax

We believe in a growth mindset. At Equifax, this includes providing our employees opportunities to perform at their best and learn new skills along the way to inspire and build fulfilling careers.

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