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Collections Analyst

  • Heredia
  • Accounting
  • Full time
  • J00143580
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Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. 

As a senior collections analyst, you will manage collection efforts for assigned portfolios of accounts, and conduct detailed research, queries, reconciliation, and analysis required to resolve all nonpayment or account disputes. Process payment from customers and produce account status reports for management review. 

What you’ll do 

  • Manage collection efforts for assigned portfolio of accounts 

  • Conduct detailed research, queries, reconciliation, and analysis required to resolve all nonpayment

  • Resolve dispute matters, review refunds, and process account adjustments 

  • Produce account status reports for management review

  • Develop solutions and implement action plans to resolve delinquencies in a timely and effective manner

  • Responsible for monitoring and maintaining assigned accounts, customer calls, and small balance write-offs

What experience you need

  • 3 to 5 years of experience working in Collections B2B. 

  • 90% knowledge of Excel skills 

  • English B2/C1 


What could set you apart 

  • Salesforce - Oracle Experienced

  • University student or graduate; preferably in business administration, finances, accounting, or related fields. 

  • Experience in the migration process

  • Cares and watches over the group's objectives and results 

  •  Be a mentor to other collectors 

Performs tasks according to established procedures with process improvement capability

We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks. 
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference! 
Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  

Who is Equifax? 

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​ 

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. 

Working at Equifax

We believe in a growth mindset. At Equifax, this includes providing our employees opportunities to perform at their best and learn new skills along the way to inspire and build fulfilling careers.

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