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Client Relationship Manager

Sales

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

The Client Relationship Manager is responsible for high-level relationship management and acts as client liaison during delivery of an outsourced solution, whether it is an IT or business process outsourced solution. Strategically focused and responsible for client satisfaction, maintaining client communication, and the overall management of the client relationship. Works to grow the client relationship by identifying new business opportunities. Works with the delivery team to execute on contract terms and conditions and to ensure on-time delivery of projects that support the client’s business.
 

What you’ll do:

  • High-level relationship management and acts as client liaison during delivery of an outsourced solution, whether it is an IT or business process outsourced solution

  • Strategically focused and responsible for client satisfaction, maintaining client communication, and the overall management of the client relationship

  • Works to grow the client relationship by identifying new business opportunities

  • Works with delivery team to execute on contract terms and conditions and to ensure on-time delivery of projects that support the client’s business

What experience you need:

  • BS or BA degree in communications, education, or related field, or equivalent experience

  • 4 years of experience in customer service, project management, or sales

What could set you apart:

  • Experience in training, community education and/or public relations

  • Ability to effectively leverage technology to build strong relationships with the accounts in its portfolio

  • Possess an understanding of Appriss’ technology strategy and be able to articulate its benefits to all customers. Working knowledge of Microsoft Office

  • Experience working with databases is preferred

  • Strong organizational and customer management skills

  • Proven willingness and ability to assume ownership of accounts

  • Proven willingness and ability to make positive contributions in a team environment

  • Ability to provide leadership to support the Appriss’ strategy

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Who is Equifax? 

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​ 

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. 

Working at Equifax

We believe in a growth mindset. At Equifax, this includes providing our employees opportunities to perform at their best and learn new skills along the way to inspire and build fulfilling careers.

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