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Human Resources Generalist

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Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

The Equifax Technology organization is looking for an experienced HR Generalist to support Equifax’s USIS Technology and Multi Data Alliances. The HR Generalist provides advice, counsel and support in the areas of talent management and development, workforce planning, organizational effectiveness, and employee engagement, satisfaction and retention. The position formulates partnerships across Technology and Human Resources to deliver value-added service to employees and managers that align with the business objectives of the Alliance. This position reports to the Senior HR Business Partner for each Alliance and is located in our Alpharetta, GA office. This is a great opportunity for an experienced HR Generalist who is looking to grow and develop to the next level as an HR Business Partner.

What you'll do

  • Establish and maintain relationships within each Alliance to facilitate the success of Alliance’s goals

  • Provide guidance and coaching to managers on issues related to all areas of human resources management including employee relations, performance management, diversity & inclusion, development, engagement, retention, and company policies.

  • Provide performance management guidance to managers (coaching, counseling, career development, disciplinary actions). Researches, prepares for, and advises on matters pertaining performance improvement plans.

  • Provide talent management guidance to managers. Facilitates talent discussions including potential assessment and succession planning.

  • Manage and resolve employee relations issues. Conduct effective, thorough, and objective investigations, including proper documentation. 

  • Actively guide managers and employees through organizational development, change initiatives, and other projects, including communication strategy, impact analysis, and risk mitigation.

  • Partner with Human Resources Centers of Excellence to effectively manage all aspects of the employment life cycle including, but not limited to talent acquisition, on-boarding, learning and development, rewards and recognition, and off-boarding. 

  • Conduct exit interviews to gain understanding of and feedback related to the exiting employee's experience. Compile measurable data relevant to turnover and attrition. Analyze exit data to identify trends and address areas of potential concern.

  • Review, research and analyze employee engagement survey results and other trends to identify opportunities for improvement. Develop, implement and support strategy and programs to improve employee engagement, satisfaction and retention.

  • Manage mandatory training compliance.

  • Participate in HR cross-functional and technical projects. Implement standardized HR processes.

  • Facilitate communication between employees and/or among employees and management. Use a fair and objective perspective to guide others through problem-solving and conflict resolution processes.

  • Work closely with management and employees to improve work relationships, build morale, and increase productivity.

  • Assist with and/or lead development, coordination, support, and implementation of HR initiatives.

  • Provide input and feedback that enhances the delivery of existing programs.

  • Provide input and support to HR leadership and outside counsel responding to external employment claims

  • Maintain strict confidentiality of personal, medical and proprietary information

What experience you need

  • BA/BS in Business, Human Resources or a related field

  • Minimum of 4 years’ experience working in the human resources field

  • Minimum of 2 years' experience in employee relations

What could set you apart

  • HR experience supporting a technology organization

  • SHRM Certification - PHR / SPHR

  • Program Management / Project Management experience

  • Advanced presentation and spreadsheet skills. Equifax uses Google Workspace (Google Slides, Google Sheets, Google Docs, Gmail, Google Meet, Google Chat). Previous experience with Google Workspace is a plus

  • Self-motivated, demonstrates initiative, accountability and ownership of work and outcomes

  • Facilitation experience delivering training to large groups, both virtually and in person

  • Ability to listen to individual and business needs; identify, evaluate, and implement solutions

  • Excellent verbal and written communication skills and the ability to clearly present complex information

  • Demonstrated ability to calmly de-escalate emotional situations and the ability to approach sensitive issues with empathy

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



Who is Equifax? 

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​ 

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. 


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