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Director of Internal Communications -- Corporate Communications

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Director of Internal Communications – Corporate Communications

As the Director of Internal Communications – Corporate Communications you will take a leadership role in developing and implementing HR communication strategies that inform, educate, engage and foster pride among global employees. The director will create and distribute timely, relevant and interesting announcements globally to keep employees educated, informed and engaged on all elements of Equifax strategy and internal initiatives. Supplementing written materials with internal events that augment the employee experience and ensuring messaging continuity across communications tactics are paramount. The Director of Internal Communications will also provide strategic internal communications counsel to the Human Resources Center of Excellence, including developing and implementing communications plans, developing key messages and facilitating internal events to help achieve desired outcomes.

This role reports to the VP of Internal Communications and will be a hybrid workplace model offering the flexibility to work remotely as well as in our state-of-the-art global Headquarters located in Midtown.

What You’ll Do:

  • Establishing an integrated internal communications strategy in conjunction with the Executive/Internal Communications leader, the Equifax Corporate Communications team and Equifax Human Resources Centers of Excellence (COEs) leaders.

  • Development and support for interactive components and opportunities to foster two-way dialogue among employees and leaders.

  • Drive communications effectiveness through strategic projects that cut across the Corporate Communications team to deliver stronger effectiveness, cohesion and consistency in messaging and processes. 

  • Ensuring consistent style and rigorous review protocols for employee communications, to include brand, legal, government relations and executive review as needed.

  • Own, write and provide design/visuals for assigned content across all internal channels (e-mail, intranet, video, digital signage, etc.) and contribute to external content as needed (social media, Newsroom, etc.), liaising with the creative/brand teams, business unit and regional communicators to promote and deploy innovative communications assets in support of business objectives.

  • Develop and implement team planning, processes and integrated calendaring through tools such as Smartsheet, supporting a 360 promotional strategy for content. Develop and deploy dashboards and reports in a comprehensive metrics package, outlining actionable insights and key takeaways.

  • Partner across Corporate Communications to develop and measure KPIs (reach, engagement, perception and similar) and manage regular reporting to influence team strategy and tactics for continuous improvement.

What Experience You Need:

  • At least 7 years of communications experience, with a minimum of 5 years within a large, matrixed organization.

  • 3+ years of experience understanding of the legal guidelines governing internal communications for a public company.

  • 3+ years of experience supporting and extending external communications, executive initiatives, community as well as HR initiatives to an internal audience.


What Could Set You Apart:

  • Experience with Poppulo or other internal communications platforms.

  • Experience with Qualtrics and strong knowledge of G-Suite is a plus.

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



Who is Equifax? 

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​ 

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. 

Working at Equifax

We believe in a growth mindset. At Equifax, this includes providing our employees opportunities to perform at their best and learn new skills along the way to inspire and build fulfilling careers.

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