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Business Process Consultant, GFS

  • Atlanta
  • Project & Program Management
  • Full time
  • J00141605
Stock Photo

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

EFX is looking for a curious, process oriented collaborator to join the Global Financial Systems team as the Business Process Consultant. The Consultant plans, manages, and executes change management activities for the Global Financial Systems (GFS) program deployments and is focused in the domain of order to cash business (OTC) processes and related systems.  The OTC tower includes Order Management and Pricing, Mediation/Rating, and Billing/Invoicing within the GFS.  You will support Employer, Verifier, USIS and Canada business units with additional support as needed for UK/Iberia, LATAM, other geographies as they are engaged as well as M&A.

What You’ll Do:

  • Develop and maintain set of global business process flows and related documentation that support the Global Solution and Equifax standards

  • Provide BU's knowledge and guidance of the Global Solution and global business processes during their implementation/migration

  • Assist BU's in development of local business processes that align with global standards

  • Liaise with product owners, architects, and technical developers as needed to understand features and best practices

  • Liaise with business users to understand pain points and improvement opportunities

  • Assist with organizational change management activities such identifying change impacts, readiness, communication, and training

  • Support business end users during go-live and Hypercare

  • Incorporate system enhancements, updates and fixes into documentation and communicate to business users

  • Drive adoption of business processes and continuous process improvements       

Experience You Bring:

  • Must have pricing, billing, invoicing, or revenue recognition 

  • Prior process mapping and global process alignment experience

  • Communication training for system changes

  • Ability to work independently, manage multiple priorities, and leverage cross functional team to deliver results

  • Exceptional people skills 

  • Ability to create user friendly documentation explaining complex business processes and system changes 

  • BA degree preferred or 4+ years of previous relevant work experience

What Could Set You Apart:

  • Oracle BRM experience is a big plus

  • Experience working on large-scale, enterprise billing/invoicing transformation projects

  • Change management experience

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Who is Equifax? 

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​ 

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. 


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