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Salesforce Administrator

Technology

Who is Equifax?  

Equifax is a leading global data, analytic and technology company, supporting customers across 24 countries. We have been serving the Australian and New Zealand markets for over 60 years. Through continuously adapting to our environment, not only have we remained a market leader, we drive and challenge ourselves to do better to help our customers live their financial best. Our people are what makes us great at what we do - we see every member of our team as an integral piece of a jigsaw. We celebrate differences and recognize that each person brings with them unique talents and perspectives. We provide our people the support and flexibility to manage their work-life balance. At Equifax we genuinely care about our people and our ability to come together as #OneEquifax. 

The perks of being an Equifax employee within the Technology team?  

There are lots of perks of being an Equifax employee – we offer additional leave days as we recognize the importance of taking time out, whether that’s to catch up on some rest, celebrate a birthday, or give back to our community by volunteering. We are committed to the wellbeing of our people and provide them with discounted health cover through BUPA, access to comprehensive hearing services and discounts, and offer 24/7 support through our employee assistance program. Our leadership team fosters a culture of ownership, they will lead, coach, mentor and listen. We support one another to feel confident to speak up and hold each other accountable to work with integrity. 

We are a large and truly diverse team with a great representation of different cultures, ages and backgrounds. We celebrate this jigsaw of experience and believe that diversity of thoughts is the key to our success. We are supportive, energized and work collaboratively as a team to achieve our organizational outcomes. We are devoted to learning new technologies and work in a creative and innovative environment. Our team is afforded a unique work/life balance that we highly value. 

As a team we are driving our exciting global technology transformation with a customer-centric cloud native approach. While security is at the forefront of our technology offerings, we are also reducing complexities in our systems to create better outcomes for our customers. 

What you’ll do:  

As a Salesforce administrator (SA) you will be responsible for analyzing requests and proposing Salesforce solutions. You will also be supporting the end user on-boarding process to drive product adoption. SAs will develop and maintain effective relationships with internal and external stakeholders to drive the successful set up and ongoing maintenance of the Salesforce platform. SAs will be accountable for configuration of the Salesforce platform, coordinating user acceptance testing and QA. SA will be building reports, dashboards, and workflows. SA will be managing users, data, and security.

SAs will troubleshoot and manage end to end issue resolution and create requirements & user stories. You will also review business rules with the business stakeholders to refine requirements. SAs will work with business to ensure data is clean and maintained. SAs will provide deployment, project and change management support to business users.

What are we looking for?  

  • Must have Salesforce Admin Certifications.

  • Min 3yrs of previous experience as a Salesforce Administrator

  • Highly developed written and verbal communication skills, with the ability to communicate effectively to a range of different audiences

  • Excellent interpersonal skills, with the ability to build relationships across a diverse range of stakeholders, internally and externally

  • Excellent problem solving skills and strong understanding of Salesforce customization and configuration

Success attributes of an Equifax employee; does this describe you?  

● Accountable 

● Brave 

● Curious 

● Collaborative 

● Individualist 

● Trustworthy 

● Dedicated 

At Equifax, there is no such thing as the 'perfect candidate'  

Seeing responsibilities and competencies laid out on paper can be confronting. At this stage of the application process, sometimes imposter syndrome can creep in and mess with our confidence. Please know, we list these items to give you an opportunity to show us your potential and how you can grow and transform with us. 

Your ability to demonstrate that you possess/have the real potential to develop the required capabilities, knowledge, experience and qualifications to perform in our roles is what we would like to hear from you. Where possible, you should support your claims with specific examples of what you have done and how you did it. 

However you identify, and whatever background you bring with you, please apply if this is a role that would make you excited to come to work every day!

Who is Equifax? 

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​ 

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. 

Working at Equifax

We believe in a growth mindset. At Equifax, this includes providing our employees opportunities to perform at their best and learn new skills along the way to inspire and build fulfilling careers.

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