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Senior Supplier Insight Analyst

4 people in a boardroom

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

Analytics is at the heart of TDX as we deliver market-leading debt collection services to our clients whilst maintaining TDX’s position at the forefront of the debt recovery industry.  

As a Senior Portfolio Analyst at TDX Group, you will work within our diverse Analytics department, providing insight and strategies to our clients. Success in the role will be based on consistently providing high quality analysis and recommendations in-line with the business strategic direction. The role will require high levels of interaction with internal and external stakeholders to drive portfolio performance.

This role will act as team lead for the Supplier Insight Team and play a crucial role in both service provision and interactions between supplier manager, agency quality and portfolio analyst teams. You will monitor and improve Supplier provision of high quality activity data, contractual activity tracking, ensuring there is a focus on consumer outcomes, customer experience, and utilisation of data to improve performance and provide insights to clients

We provide an opportunity that transitions people from Analysts into industry specialists. Our aim is to ensure that our Analysts are experts in their fields and we encourage individuals to work across business lines to broaden their capabilities.

About TDX Group - An Equifax Company

We've been a pioneer in the debt recovery industry for over a decade, helping businesses drive fair and appropriate consumer treatment by using data and intelligence.

We meet the exacting standards of our clients who are some of the biggest banking, retail and utility names as well as the UK government. The key to TDX's success has been the scope to build and deliver industry-leading performance portfolios, combining precise execution with high quality analytical insight and continuous creativity to our partners.

The perks of being aTDX  Employee?

We offer a wide range of company supported benefits including contributory pension, life cover, income protection, Bupa healthcare, enhanced maternity and sick pay, 26 days holiday and a day off for your birthday, with the ability to buy and sell holidays and free credit checks. We also offer flexible benefits ranging from cycle to work, discounted travel options, gym membership, dining and leisure discounts, financial & savings plans, mobile discounts plus much more!

We also support personal development and have a range of learning options including our global online learning platform and allow you to bring your whole self to work supported by our Inclusion and Diversity, Wellbeing and Employee Engagement forums. 

What you’ll do

  • Delivering superior financial performance and customer outcomes, ensuring daily focus on driving performance on a number of client portfolios

  • Continuously seek to create and execute innovative strategies to enhance portfolio performance

  • Provide MI, analytical insight and recommendations to internal and external stakeholders in order to optimize portfolio performance

  • Engaging with colleagues across the business to ensure that analytical insight is actionable and delivers positive performance results 

What experience you need 

  • Strong analytical skills, demonstrated through previous analytical role(s)

  • Intermediate experience working with analytical software

  • Strong experience of telling a story through data

  • Strong interpersonal skills; able to communicate results and ideas to a wide range of stakeholders and build effective relationships

  • Good experienceof team management

  • Good attention to detail, particularly with numerical outputs

  • Good problem-solving skills

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Who is Equifax? 

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​ 

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. 


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