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Site Reliability Engineer


Site Reliability/ Cloud Engineer - This role can be based from either Melbourne or Sydney

Who is Equifax?

Equifax is a leading global data, analytic and technology company, supporting customers across 24 countries. We have been serving the Australian and New Zealand markets for over 60 years. Through continuously adapting to our environment, not only have we remained a market leader, we drive and challenge ourselves to do better to help our customers live their financial best.

Our people are what makes us great at what we do - we see every member of our team as an integral piece of a jigsaw. We celebrate differences and recognise that each person brings with them unique talents and perspectives. We provide our people the support and flexibility to manage their work-life balance. At Equifax we genuinely care about our people and our ability to come together as #OneEquifax. 

The perks of being an Equifax employee within the Technology team?

There are lots of perks of being an Equifax employee – we offer additional leave days as we recognise the importance of taking time out, whether that’s to catch up on some rest, celebrate a birthday, or give back to our community by volunteering. We are committed to the wellbeing of our people and provide them with discounted health cover through BUPA, access to comprehensive hearing services and discounts, and offer 24/7 support through our employee assistance program. Our leadership team fosters a culture of ownership, they will lead, coach, mentor and listen. We support one another to feel confident to speak up and hold each other accountable to work with integrity. 

We are a large and truly diverse team with a great representation of different cultures, ages and backgrounds. We celebrate this jigsaw of experience and believe that diversity of thoughts is the key to our success. We are supportive, energised and work collaboratively as a team to achieve our organisational outcomes. We are devoted to learning new technologies and work in a creative and innovative environment. Our team is afforded a unique work/life balance that we highly value.

As a team we are driving our exciting global technology transformation with a customer-centric cloud native approach. While security is at the forefront of our technology offerings, we are also reducing complexities in our systems to create better outcomes for our customers.

What you’ll do:

The Site Reliability Engineer is accountable for the availability, latency, performance, efficiency,change management, monitoring, emergency response, and capacity planning of their service(s). The role is accountable to build highly scalable, secure and compliant environments for apps and platforms, whilst keeping run costs optimised. 

Equifax are currently going through a major transformation as we migrate onto GCP. This position will be part integral to our transformation, developing new cloud platforms, you will become a key member in a group of subject matter experts.  

 The role will also provide system support and incident management and on development activities supporting the build of new features, with automation (almost a 50-50 split in terms of time). A key objective of the role is to reduce manual toil.

What are we looking for?

Essential: Able to develop and maintain Kubernetes systems/infrastructure on GKE/EKS through automation

  • Experience in monitoring infrastructure and application uptime and availability to ensure functional and performance objectives. 

  • 3+ years of experience developing and/or administering software in public cloud

  • Experience in languages such as Python, Ruby, Bash, Java, Go, Perl, JavaScript and/or Node.js and frameworks like Ansible, Terraform, PowerShell, RunDeck and/or Chef

  • Experience with IaaS and PaaS technologies

  • Expertise designing, analyzing and supporting large-scale distributed systems

  • Experience managing infrastructure as code via tools such as Terraform or CloudFormation

  • Knowledge of Agile/Scrum methodologies

  • Demonstrable cross-functional knowledge with systems, storage, networking, security and databases 

  • Proficiency in system administration across Linux/Windows systems

  • Proficiency in continuous integration and continuous delivery tooling and practices 

  • Strong analytical and troubleshooting skills

  • Passionate about working within DevOps culture, learning new technologies and automation

  • Takes pride in and ownership of system performance, reliability and optimisation

  Success attributes of an Equifax employee; does this describe you?

  • Accountable
  • Brave
  • Curious
  • Collaborative
  • Individualist
  • Trustworthy
  • Dedicated

  At Equifax, there is no such thing as the 'perfect candidate'

 Seeing responsibilities and competencies laid out on paper can be confronting. At this stage of the application process, sometimes imposter syndrome can creep in and mess with our confidence. Please know, we list these items to give you an opportunity to show us your potential and how you can grow and transform with us. 

Your ability to demonstrate that you possess/have the real potential to develop the required capabilities, knowledge, experience and qualifications to perform in our roles is what we would like to hear from you. Where possible, you should support your claims with specific examples of what you have done and how you did it. 

However you identify, and whatever background you bring with you, please apply if this is a role that would make you excited to come to work every day! 

Who is Equifax? 

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​ 

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. 

Working at Equifax

We believe in a growth mindset. At Equifax, this includes providing our employees opportunities to perform at their best and learn new skills along the way to inspire and build fulfilling careers.

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