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C2O Billing Team Manager

  • Leeds
  • Other
  • Full time
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Equifax is a market leader in providing total information solutions to businesses and consumers.  Our products and services help companies and minimize financial risk and maximize growth opportunities while enabling consumers to better protect and manage financial health.  

The UK division of Equifax is looking for individuals who enjoy working in a fast-paced and high-energy department that is focused on supporting the divisions’ contract billing data management processes transition from a business unit specific system into the global billing solution. This position includes contract review, data attribute identification, and transcription of contractual terms to bill the customer.

Initial 3 month Contract then Permanent

What You'll Do

  • Manage a team of C2O Analysts

  • Assist in developing internal systems and processes

  • Identify specific product and pricing terms and language in contracts 

  • Create and utilise internal documentation to select and translate contractual terms into global product hierarchy

  • Transcribe contractual terms into internal systems 

  • Identify risk related to terms outside of standards 

  • Recommend and implement operational process design improvements 

  • Identify training based on trending concerns related to processes, technology or data

  • Special projects as assigned

What Experience You'll Need

  • Bachelor’s degree in a business or equivalent experience

  • Prior experience in sales support, contract management, billing administration, or other related field preferred

  • Proficiency in Google Suites and Microsoft Office

  • Experience with CRM database software preferred; 

  • Exceptional verbal and written communications skills

  • Strong interpersonal skills and the ability to work both independently and within a team environment 

  • Experienced in handling changing, fast-paced and challenging job demands 

  • Detail oriented, focused on data integrity and accuracy

  • Strong decision making and problem solving skills using “out of the box” thinking

We offer a wide range of company supported benefits including contributory pension, life cover, income protection, Bupa healthcare, enhanced maternity and sick pay, 26 days holiday and a day off for your birthday, with the ability to buy and sell and free credit checks. We also offer flexible benefits ranging from cycle to work, discounted travel options, gym membership, dining and leisure discounts, financial & savings plans, mobile discounts plus much more!

We also support personal development and have a range of learning options including our global online learning platform and allow you to bring your whole self to work supported by our Inclusion and Diversity, Wellbeing and Employee Engagement forums. 

If this sounds like somewhere you want to work, don’t delay, apply today - we’re looking for you!

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Who is Equifax? 

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​ 

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. 

Working at Equifax

We believe in a growth mindset. At Equifax, this includes providing our employees opportunities to perform at their best and learn new skills along the way to inspire and build fulfilling careers.

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