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Instructional Designer/Trainer of Data Quality Assurance

Customer Service Rich Text

The Instructional Designer/Trainer of Data Quality Assurance is responsible for training employees on platforms, concepts, and processes.  In addition to training delivery, the Instructional Designer/Trainer will also be responsible for content and resource development.

What You’ll Do 

  • Work closely with the Data Quality Assurance team - learn what each role does on a daily basis and instruct newly hired employees on the specifics of their particular job.

  • Translate complex processes, procedures, etc. into interesting and effective training programs and work closely with peers, Managers, and Directors to determine training needs and communicate progress regularly.

  • Support change management through intentional content design and communication plans/development and learn new procedures or computer based applications and develop and implement a training plan. 

  • Generate ideas and develop training materials to enhance the customer’s experience. Ability to flourish in an environment that requires you to deal with multiple issues concurrently and change plans without a great deal of notice.

  • Effectively communicate important procedural and technology updates. Attend work regularly, start and end sessions on time, and manage time effectively. 


What experience you need  

  • Bachelor’s Degree in Instructional Design, Organizational Development or a related field.

  • At least one year of experience designing learning content through various channels.

  • Ability to understand and relate ideas and messages to a variety of audiences through multiple mediums.

What could set you apart

  • At least one year of experience delivering training preferably in a large corporation. 
  • Able to communicate effectively to groups and individuals.
  • Being able to work in different types of training software's or have the ability to learn new software's.

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

If this sounds like somewhere you want to work, don’t delay, apply today - we’re looking for you!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Who is Equifax? 

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​ 

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. 

Working at Equifax

We believe in a growth mindset. At Equifax, this includes providing our employees opportunities to perform at their best and learn new skills along the way to inspire and build fulfilling careers.

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